Randolph & Hamilton Customer Service Consulting Firm, LLC
The main objectives of Randolph & Hamilton Customer Service Consulting are; to empower, motivate and prepare new employees, returning citizens, and those desiring to start their own companies, with customer service techniques that will help them deliver an AMAZING customer service experience. Randolph & Hamilton delivers this training with a twist.
That twist focuses on building or introducing individuals to certain soft skills, such as; how-to communicate effectively, punctuality and time management, conflict resolution and how to play well with others. Along with highlighting soft skills, the element of confidence building is added to the mix, which helps individuals to recognize and tap into their greatness. By combining and applying these dynamic fundamentals, individuals will not only become amazing customer service advocates, but will have the necessary tools to help transform their lives.